Tabajje Privacy Policy — Your Data, Fully Protected

1. Introduction & our commitment

Welcome to Tabajje. This Privacy Policy ("Policy") explains how Tabajje collects, processes, stores, and protects your personal information. Please read it carefully before using our platform.

Tabajje believes data protection is not just a legal obligation — it is an ethical responsibility to our members. We comply with international data protection laws and standards, and treat your privacy as our top priority.

By using our website, mobile app, or any of our services, you are considered to have accepted this Policy. If you have any objections to these terms, please discontinue use of our services and contact our support team.

2. What information we collect

Tabajje collects your information in several ways. Below is a detailed breakdown of what data is collected and in what circumstances:

Information collected during registration:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential address and country
• Preferred currency and language

Information collected during identity verification (KYC):

• Copy of national ID card, passport, or driving license
• Proof of address (utility bill or bank statement)
• Financial Verification Documents

Information collected automatically while using the platform:

• IP Address & Device Type
• Browser and operating system information
• Session duration and page visit history
• Gaming History & Transaction Records
• Information Collected via Cookies and Similar Tracking Technologies

3. How we use your information

Tabajje uses the data it collects exclusively for the purposes listed below. We never use your information for anything outside these approved purposes:

• To create, manage, and secure your account
• For transaction processing and financial services
• For identity verification (KYC) and fraud prevention
• For customer support and complaint resolution
• To improve platform quality and develop new features
• To meet legal obligations and maintain compliance with regulatory authorities
• To enforce our Responsible Gaming policy
• To detect and prevent security threats
• To deliver a personalized experience tailored to your preferences

4. Information sharing & disclosure policy

Tabajje never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: Only the minimum necessary information is shared with authorized payment partners to complete transactions.
• Identity Verification Provider: Information is shared with authorized verification services to complete the KYC process.
• Security Partners: Limited data is shared with specialist firms for fraud detection and prevention.
• Regulatory Authority: Data may be disclosed to licensing authorities or government bodies under legal obligations.
• Law Enforcement: Data may be disclosed pursuant to a court order or other legal requirement.

5. Cookies & tracking technologies

Tabajje uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and support core site functionality. Without these, the site cannot operate properly.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: Used to analyze and improve site usage. No personal information is disclosed.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6. Data security measures

Tabajje uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by international teams of independent experts.

• 256-Bit SSL/TLS Encryption: All data transmissions are secured with the highest standard of encryption.
• AES-256 Encryption: Sensitive data is stored in encrypted databases.
• Firewall & IDS: Advanced firewall and intrusion detection systems are active.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Regular Security Audits: Regular penetration testing is carried out by third-party security specialists.
• Access Controls: Staff are granted limited access through a strict role-based access control system.
• Data Backup: Regular encrypted backups are maintained on secure infrastructure.

7. Your rights regarding your information

As a Tabajje member, you have the following rights over your personal data. To exercise any of these rights, contact our support team at any time:

8. Data retention period

Tabajje does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active, and up to 5 years after closure where legally required.
• Transaction records: Financial transaction data is retained for a minimum of 5 years in accordance with international anti-money laundering regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Communication Records: Support conversations and emails are retained for up to 3 years.
• Technical Logs: Security logs are typically retained for 12 months.

Once the designated retention period expires, data is securely and permanently deleted or fully anonymized.

9. Child protection policy

Tabajje's services are strictly for individuals aged 18 and above. We never knowingly collect or process personal information from minors.

• Age is verified at the point of registration, and anyone under 18 is not permitted to register.
• If we become aware that any data has been inadvertently collected from a minor, it will be deleted immediately.
• Parents or guardians may request the deletion of their child's data.

10. Policy changes & updates

Tabajje reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to the email address registered to your account.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We encourage you to review this page regularly.

11. Contact & complaints

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Support page: By logging in to the platform and reaching us via live chat.
• Response time: Typically within 24–72 hours.

If you are not satisfied with our response, you may lodge a complaint with an international data protection authority. We take all complaints seriously and aim to resolve them as quickly as possible.